Welcome to Mê Xỉu 💚

Here are some common questions about our drinks, orders, shipping, and support.

Mê Xỉu is a fun canned drink brand inspired by Vietnamese café culture and modern boba creativity. Operating exclusively as an online store without a physical storefront, we craft and can each drink fresh.

We focus entirely on bringing flavorful, ready-to-drink beverages with creamy textures, bold flavors, and playful toppings straight to your doorstep!

Yes. We carefully select ingredients such as milk, coffee, tea, fruits, and other flavor components to create drinks that are fresh, flavorful, and enjoyable.

Our products are prepared with attention to cleanliness, freshness, and quality.

Yes. Our drinks are designed to be convenient and ready to enjoy.

For the best experience, we recommend serving them chilled.

For the best taste and quality, we recommend enjoying your drinks within 3 days of the production date.

Kept refrigerated, they can be stored for up to 5 days at most.

We recommend keeping your drinks cold for the best taste and freshness.

Yes. Some drinks may include or pair well with toppings such as boba, jelly, or other fun textures.

Available topping options may vary depending on the product.

We ship across the United States.

Shipping options and rates are shown at checkout.

Estimated delivery times (after your order ships):

  • California: 1–2 business days
  • Other U.S. states: 1–3 business days

We send nationwide orders out Monday through Thursday. Orders placed after 2:00 PM Pacific Time on Thursday, or anytime Friday through Sunday, ship the following Monday.

Shipping times may vary due to carrier delays, weather, or high order volume.

Yes! We offer Next-Day Local Delivery near Garden Grove, California.

Delivery is free on orders of $35 or more (before discounts and coupons). Under $35, the delivery fee is shown at checkout. Most local orders ship the same day — always within 1 day.

Yes. Local Pickup is free. After you place your order, please message us your pickup time on Instagram, Facebook, or TikTok before you come.

Earn 1 point for every $1 you spend.

  • Get 10 bonus points when you create an account.
  • Redeem 20 points = $1 off your order at the cart or checkout (log in to use your points).
  • Your points never expire.

We accept major credit and debit cards, Apple Pay, Google Pay, Zelle, and Cash App.

For Zelle and Cash App orders, we prepare your order once your payment is confirmed.

For shipped orders, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

For Local Delivery orders, we’ll keep you updated by text or email.

Orders may only be canceled before they are processed or shipped.

Once an order has been shipped, cancellations are no longer possible.

Please contact us within 48 hours of delivery.

Include:

  • Your order number
  • Photos of the product and packaging
  • A short description of the issue

📧 Support Email: support@mexiutea.com

Because our products are food and beverage items, we do not accept returns for opened or used products.

If your order arrives damaged, leaking, or incorrect, please contact us and we’ll do our best to help.

You can contact us anytime through our contact form or by email.

📧 Support Email: support@mexiutea.com

Thank you for supporting Mê Xỉu 💚