Welcome to Mê Xỉu 💚
Here are some common questions about our drinks, orders, shipping, and support.
Mê Xiu is a fun canned drink brand inspired by Vietnamese café culture and modern boba creativity. Operating exclusively as an online store without a physical storefront, we craft-bottle each drink fresh for delivery.
This allows us to focus entirely on bringing flavorful, ready-to-drink beverages with creamy textures, bold flavors, and playful toppings straight to your doorstep!
Yes. We carefully select ingredients such as milk, coffee, tea, fruits, and other flavor components to create drinks that are fresh, flavorful, and enjoyable.
Our products are prepared with attention to cleanliness, freshness, and quality.
Yes. Our drinks are designed to be convenient and ready to enjoy.
For the best experience, we recommend serving them chilled.
We recommend consuming your drinks within 3 days for the best taste and quality.
When kept refrigerated properly, some products may stay fresh longer.
We recommend keeping your drinks cold for the best taste and freshness.
Yes. Some drinks may include or pair well with toppings such as boba, jelly, or other fun textures.
Available topping options may vary depending on the product.
We are working on adding more customization options such as toppings, sweetness level, and ice level.
Available options may depend on the product and delivery method.
We currently focus on orders within the United States.
Shipping options may vary depending on your location.
Estimated delivery times:
- California: 1–3 business days
- Other U.S. states: 3–7 business days
Shipping times may vary due to carrier delays, weather, or high order volume.
Local delivery options may be available in select areas near Garden Grove, California.
Availability may depend on distance, order size, and schedule.
Orders may only be canceled before they are processed or shipped.
Once an order has been shipped, cancellations are no longer possible.
Please contact us within 48 hours of delivery.
Include:
- Your order number
- Photos of the product and packaging
- A short description of the issue
📧 Support Email: support@mexiutea.com
Because our products are food and beverage items, we do not accept returns for opened or used products.
If your order arrives damaged, leaking, or incorrect, please contact us and we’ll do our best to help.
You can contact us anytime through our contact form or by email.
📧 Support Email: support@mexiutea.com
Thank you for supporting Mê Xỉu 💚
