Welcome to Mê Xỉu 💚

We’re committed to delivering your drinks safely, quickly, and in the best condition possible.

Ways to Get Your Order

  • Local Pickup: Free. After you order, please message us your pickup time on Instagram, Facebook, or TikTok before you come.
  • Next-Day Local Delivery: Available near Garden Grove, CA. Free on orders of $35 or more (before discounts and coupons). Under $35, the delivery fee is shown at checkout. Most local orders ship the same day — always within 1 day.
  • Nationwide Shipping: We ship across the United States. Shipping options and rates are shown at checkout.

Processing Time

Nationwide orders typically ship within 1 business day after payment is confirmed.

During busy periods, holidays, or product launches, it may take a little longer.

To keep your drinks fresh in transit, we send nationwide orders out Monday through Thursday. Orders placed after 2:00 PM Pacific Time on Thursday, or anytime Friday through Sunday, ship the following Monday.

Local Delivery and Local Pickup orders are typically prepared faster.

Shipping Time (Nationwide)

Estimated delivery times (after your order ships):

  • California: 1–2 business days
  • Other U.S. states: 1–3 business days

The estimated delivery days for each shipping option are shown at checkout.

Shipping times may vary depending on carrier delays, weather conditions, or high shipping volume periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

Free shipping may be available on qualifying orders — you’ll see your options at checkout. Local Pickup is always free.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

For Local Delivery orders, we’ll keep you updated by text or email.

When Your Order Arrives

Please bring your package inside as soon as possible and keep your drinks refrigerated.

For the best taste and quality, enjoy your drinks within 3 days of the production date. Kept refrigerated, they can be stored for up to 5 days at most.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or missing items, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • Photos of the package and products
  • A short description of the issue

📧 Support Email: support@mexiutea.com

Shipping Delays

While we do our best to ensure timely delivery, Mê Xỉu is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Incorrect shipping addresses
  • Lost or stolen packages after confirmed delivery

Address Accuracy

Please double-check your shipping address before placing your order.

Mê Xỉu is not responsible for orders shipped to incorrectly entered addresses.

Questions?

If you have any questions about your order or shipping status, feel free to contact us anytime.

We truly appreciate your support and can’t wait for you to enjoy your drinks 💚